Returning an item..
Each customer is entitled to a 7-day grace period to return an unworn/unopened item for a full no questions refund. We will refund your card once we have received and processed the item. We will only refund delivery / postage costs if the return is a result of our error.
We cannot refund an item if it is returned after the 7-day grace period.
Unwashed and unworn merchandise may be exchanged for a different size / style / shop credit if received within a further 23 days after the 7-day grace period has passed (total returns time of 30 days).
If an item returned is found to be ineligible for return / refund / exchange for reasons stated within these terms, the customer will be responsible for the shipping costs we incur to send the item back.